Summary
Daniel Keer is a Calgary-based IT leader with 7 years of progressive experience driving technical operations, service delivery, and incident escalation across datacenter and managed services environments. Currently a Project Lead and Senior Consultant at Digitally Accurate Inc., he previously led technical services and escalations at CALITSO, improving support quality and reducing escalation volume. His hands-on background as a Datacenter Technician at Rogers gives him practical expertise in infrastructure, environmental systems, and vendor coordination that complements his management skills. Comfortable bridging customer-facing roles and technical teams, he has a track record of building documentation, standardizing procedures, and resolving high-impact incidents. A long-time tech blogger and early-career technician across retail and operations, he brings a pragmatic, customer-centric approach to complex technical problems. He combines operational rigor with a knack for translating technical constraints into clear service improvements.
7 years of coding experience
10 years of employment as a software developer
High School Diploma, High School Diploma at James Fowler High School
English, French