Daniel Kessler
CEO at Swisscom Services AG
Zurich, Zurich, Switzerland
Summary
👤
Senior🎓
Top SchoolDaniel Kessler is a results-driven CEO and corporate developer with 11+ years of experience shaping customer-centric operations, strategy and digital transformation in large telco and SME environments. He currently leads Swisscom Services AG, having previously run major Customer Experience, Process and Product organizations at Swisscom where he delivered large-scale GDPR and AGB rollouts, process-mining initiatives and SAFe-based organisational redesigns. Daniel blends analytical rigor with people-first leadership to steer portfolio renewal, executive team design and omnichannel customer & process experience programs. He pairs business credentials (MAS Corporate Development, MAS Digital Business Management) with hands-on tech fluency—contributing backend fixes to the Checkmk monitoring project—to bridge IT and business change. Outside corporate life he coaches mountain biking and helps shape growth for smaller ventures, reflecting a practical, performance-oriented approach to leadership and customer experience.
11 years of coding experience
Kaufm. Angestellter mit Berufsmatura EFZ, 5.1, Kaufm. Angestellter mit Berufsmatura EFZ, 5.1 at Kaufmännische Berufsschule, ZofingenMAS Digital Business Management, Informationstechnologie, MAS Digital Business Management, Informationstechnologie at Hochschule LuzernMAS Corporate Development, Wirtschaftswissenschaften, MAS Corporate Development, Wirtschaftswissenschaften at Fachhochschule Nordwestschweiz FHNWCAS Verwaltungsrat, Economics, Sehr gut, CAS Verwaltungsrat, Economics, Sehr gut at HSLU Hochschule Luzern
English, French, Italian, German
Stackoverflow
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0reached
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Github Skills (5)
monitoring10
ibm-mq10
python10
testing10
unit-testing9
Programming languages (4)
Github contributions (5)
Checkmk/checkmk
Apr 2020 - Feb 2021
Checkmk - Best-in-class infrastructure & application monitoring
Role in this project:
Back-end Developer
Back-end DeveloperContributions:2 reviews, 11 commits, 9 PRs in 10 months
Contributions summary:Daniel primarily contributed to bug fixes and extending the functionality of the IBM MQ monitoring plugins within the Checkmk repository. They addressed Python 3 compatibility issues and made improvements to the checks related to IBM MQ queues, managers, and channels. Their work involved modifying test scripts and core check logic, enhancing the overall monitoring capabilities of the system. Additionally, the user improved inventory views.
application-monitoringcheckmkmonitoring
danielsteinmann/sasse
May 2015 - May 2018
Contributions:19 commits, 47 pushes, 4 branches in 3 years
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