Summary
Daniel Podolak is an Incident Lead with over a decade of experience building and leading technology support, incident, change, and release teams across retail, financial services, and academia. He has a proven track record at firms like Tiffany & Co., RBC Capital Markets, Synchrony Financial, and Morgan Stanley of turning chaotic incidents into repeatable processes that reduce risk and improve business transparency. Comfortable partnering with senior leaders, global infra teams, and regulators, he translates operational needs into measurable metrics and audited controls that influence technology decisions. His background includes hands-on project delivery, desktop and mobile infrastructure stewardship, and even teaching web development at Columbia University—an unusual blend that helps him communicate technical complexity to nontechnical stakeholders. Colleagues rely on him to recruit, motivate, and align teams so technology becomes a competitive business enabler rather than a constraint.
10 years of coding experience
19 years of employment as a software developer
BA, Journalism, BA, Journalism at Temple University