Daniel Won is a Senior Customer Engineer based in San Francisco with seven years of professional experience and a strong foundation from a BS in Computer Science (3.76 GPA) at Virginia Tech. He has progressed through hands-on engineering roles at GCE and SigFig to senior software engineering at Lyft before moving into a customer-facing technical role at BrowserStack, blending deep engineering experience with product-focused customer support. Daniel excels at translating complex technical problems into practical solutions for customers while retaining the mindset of a seasoned backend and systems engineer. His career reflects experience across startups and larger platforms, suggesting comfort with both rapid iteration and production-grade reliability. Colleagues would describe him as technically rigorous and client-oriented, able to bridge engineering teams and external stakeholders effectively. An analytical thinker with a history of long-tenured roles, he brings steady execution and technical empathy to customer engineering challenges.
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Daniel Won - Senior Customer Engineer at BrowserStack