Daniele Carcasole is a Sr. Product Education Engineer based in Amsterdam with over a decade of IT experience and seven years focused on product education and support at HashiCorp. He blends deep knowledge of distributed systems, network architectures, and system integration with hands-on experience in DevOps tooling and customer-facing technical education. Daniele has a track record of improving customer experience through clear technical documentation, training delivery, and escalation management across international teams. His background spans roles from system administration and virtualization to technical team leadership at NTT DATA and support engineering at Atlassian, giving him both breadth and operational depth. He excels at translating complex infrastructure concepts into practical learning experiences and release-ready support processes. Fluent in agile practices, he also brings a quieter strength: mentoring peers and revamping internal processes to boost reliability and team effectiveness.
8 years of coding experience
12 years of employment as a software developer
Master, Computer Science Engineering, Master, Computer Science Engineering at Sapienza Università di Roma
Scripts to generate Consul agent configuration for VMs
Contributions:1 review, 8 commits, 12 PRs in 3 months
consul
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