Key Expert Designer Service And UX at NTT DATA Italia
Milan, Lombardy, Italy
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Summary
👤
Senior
🎓
Top School
Daniele Ferrari is a design leader with 12 years’ experience shaping service and UX strategy across banking, healthcare, energy and telco, currently leading multidisciplinary teams at Tangity (NTT DATA) in Milan. He combines hands-on design practice with program-level responsibilities—budget ownership, RFPs, governance and executive stakeholder alignment—to drive large-scale digital transformation. Daniele has repeatedly turned complex ecosystems into measurable outcomes (e.g., major banking process redesigns, a patient-centric health platform, and a telco ecosystem that boosted NPS and won design awards). He champions AI-driven workflows, co-design facilitation and experimentation, and invests in mentoring design leads to scale capability across international teams. His background in visual arts and front-end development gives him a rare blend of aesthetic sensibility and technical pragmatism that informs pragmatic, human-centered solutions. An avid reader of systems thinking and behavioral design, he actively shapes innovation models and design methodologies inside NTT DATA’s global network.
11 years of coding experience
4 years of employment as a software developer
Visual Design Master, Design and Visual Communications, General, Visual Design Master, Design and Visual Communications, General at SPD Scuola Politecnica di Design
B.A. Paintings, Painting, B.A. Paintings, Painting at Accademia di Belle Arti di Brera
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Daniele Ferrari - Key Expert Designer Service And UX at NTT DATA Italia