Summary
Danielle Connolly is a Release Engineer with 11 years of experience in end-to-end release management, defect triage, and cross-functional coordination, currently based in West New York, NJ. At Amdocs she drove an 80% reduction in open defects within a month by prioritizing fixes and orchestrating stakeholder collaboration, and she maintains release compliance and audit readiness through ServiceNow, Jira, SharePoint, and Power BI reporting. Her background in clinical operations and patient-facing roles informs a strong customer-centric approach and attention to process detail, which she leverages to reduce escalations and improve release quality. Comfortable operating at the intersection of development, QA, and operations, she excels at fast-paced release cadences and emergency production deployments while keeping rollback and KPI visibility front and center.
11 years of coding experience
Bachelor of Science - BS, Public Health Education and Promotion, Bachelor of Science - BS, Public Health Education and Promotion at City University of New York-Herbert H. Lehman College