Danny Diaz

IT Support Engineer I, Pharmacy at Amazon

Miami, Florida, United States
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Summary

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Senior
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Top School
Danny Diaz is an IT support engineer with eight years of practical experience and a formal B.S. in Network Operations & Security, currently supporting pharmacy operations at Amazon. He combines hands-on networking (Cisco, Juniper, CCNA) and systems administration skills with scripting (Python/Netmiko, PowerShell), SQL, and Linux to keep complex automation, conveyor/PLC, and security-camera environments running. His background spans device-level expertise—Zebra/Honeywell scanners and printers, Cognex vision systems—and enterprise tooling like Office 365, Okta, VMware, and Jira, enabling smooth cross-team incident resolution. A former small-business co-owner and culinary professional, he brings customer service, process discipline, and project management instincts to technical work. Danny mentors peers and has steadily advanced within Amazon from associate to IT Support Engineer I, demonstrating rapid on-the-job learning and operational leadership. Based in Miami, he’s focused on applying networking certifications and automation skills to improve reliability and efficiency in high-throughput, regulated environments.
code8 years of coding experience
job2 years of employment as a software developer
bookWestwood Christian School
bookBachelor of Science, Network Operations & Security, Bachelor of Science, Network Operations & Security at Western Governors University
bookAssociate of Arts (A.A.), 3.8, Associate of Arts (A.A.), 3.8 at Broward College
languagesEnglish, Spanish

Programming languages (1)

JavaScript

Github contributions (3)

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UltimateSoftware/fg-mobile

Sep 2018 - Jan 2019

Contributions:11 commits, 10 PRs, 11 pushes in 3 months
The course repository for GitHub 101
Contributions:2 PRs, 2 pushes, 1 branch in 1 day
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Danny Diaz - IT Support Engineer I, Pharmacy at Amazon