Summary
Danny Ravelo is a Technology Support Technician with over 10 years of hands-on IT support experience and a Bachelor’s in Game Art from Full Sail University, blending technical troubleshooting with creative problem-solving. He has supported K-12 and higher education environments and healthcare systems, leading campus-wide deployments, virtual license migrations, and inventory automation while reducing image complexity and downtime. Danny emphasizes empowering users—translating technical solutions into practical training and documentation to prevent repeat issues. His background as a 3D game artist informs a visual, detail-oriented approach to hardware buildouts, AV setups, and user-facing tools. Based in the Atlanta metro area, he brings a pragmatic mix of desktop support, networking, and systems administration with a track record of modernizing workflows for small businesses and institutions. Quietly curious and self-driven, he often pairs custom PC builds and art-driven thinking with everyday IT operations to deliver efficient, user-centered outcomes.
10 years of coding experience
Bachelor of Science (B.S.), Game Art Online, Bachelor of Science (B.S.), Game Art Online at Full Sail University
Information Technology, Information Technology at Armstrong Atlantic State University
English, Spanish