Darius Marian
Technical Support Specialist II at Grand Canyon University
El Mirage, Arizona, United States
Summary
👤
Senior🎓
Top SchoolDarius Marian is a Technical Support Specialist II with nine years of customer-facing experience and a strong focus on IT support and user experience. Since joining Grand Canyon University, he was promoted to Level 2 within six months by resolving escalated issues, coordinating teams, and managing account access with tools like ADUC and FIM. He excels at multi-channel support—phone, chat, email, and Zoom—troubleshooting everything from login and browser problems to licensing and course publication verification. Prior roles in high-pressure environments, from delivery logistics to corrections, sharpened his critical thinking, organization, and de-escalation skills. Currently pursuing a Business Information Systems degree and self-directed web development learning, he blends practical support expertise with an emerging interest in building web solutions. Darius is mission-driven to deliver fast, outstanding technical support while continuously expanding his technical toolkit.
9 years of coding experience
Partial Education, aiming for the bachelor's degree, Business Information Systems, Partial Education, aiming for the bachelor's degree, Business Information Systems at Grand Canyon University
Github Skills (7)
javascript-framework6
django-apps4
cpp3
command-line1
golang1
command-line-arguments1
cli1
Programming languages (5)
Github contributions (5)
darius98/mcga-test
Sep 2018 - Jul 2022
Contributions:841 commits, 732 pushes, 1 branch in 3 years 10 months
darius98/sync-analysis
Jan 2020 - Jul 2020
Contributions:163 commits, 3 pushes in 6 months
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