Summary
Darren Goulden is a seasoned Support Engineer with nearly a decade of hands-on experience designing, deploying and supporting collaboration and video conferencing platforms across enterprise environments. He combines deep back-end expertise in Windows Server, Active Directory and Exchange with practical front-end know-how in Windows desktops and Office suites, honed through roles at Pexip, Logicalis and AstraZeneca. Darren has repeatedly led complex migrations and large-scale telepresence projects, including architecting multi-tenant “video as a service” platforms and migrating national bank environments to cloud-like services. Known for calm, methodical troubleshooting and strong stakeholder communication, he routinely bridges vendor engineering, internal IT and end users to resolve high-impact incidents. Based in Calderdale, UK, he brings a pragmatic systems-architect mindset to support engineering, often contributing to early field trials and testing of vendor releases — a sign of his curiosity for emerging collaboration tech.
9 years of coding experience
15 years of employment as a software developer