Dave Francese is a Customer Success Manager in Raleigh with a unique blend of 9+ years in graphic design and full-stack web development, enabling him to translate technical features into clear, user-centric value for customers. At BitSight he advanced from Associate to Customer Success Manager, bringing hands-on experience building React/Node sites and maintaining web properties for clients and an e-commerce wood-art business. Comfortable across design, front-end, and backend stacks, he pairs creative problem solving with third-party risk management and a focus on measurable customer satisfaction. Known for tinkering with Arduino/Raspberry Pi projects and practical tech installations, he brings a maker’s mindset to operational and customer-facing challenges. Constantly learning new technologies, he leverages formal training from Galvanize and a BS in Digital Media to bridge design aesthetics and engineering outcomes.
8 years of coding experience
2 years of employment as a software developer
Full Stack Web Developer, Web Page, Digital/Multimedia and Information Resources Design, Full Stack Web Developer, Web Page, Digital/Multimedia and Information Resources Design at Galvanize Inc
Bachelor of Science in Digital Media, Graphic Design, Bachelor of Science in Digital Media, Graphic Design at Greenville College
Contributions:14 PRs, 30 pushes, 1 branch in 2 months
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Dave Francese - Customer Success Manager at BitSight