Dave Harrison is a Senior Customer Manager with 11 years' experience driving customer-led commercial growth at Co-op, specialising in category strategy for impulse and bakery and leading cross-functional change to improve customer experience and profitability. He combines data-driven insight (SAP reporting and Power BI dashboards) with persuasive stakeholder management to embed Customer Plans, align promotions and hold teams accountable to business guardrails. Known for developing a category performance dashboard later adopted as best practice, he coaches and develops high-performing analyst teams to translate market trends into practical in-store offers. His background in regulatory risk and a BA in History and Politics gives him a disciplined, analytical approach to problem-solving and a knack for spotting operational blind spots that affect the shopper journey.
10 years of coding experience
Bachelor of Arts - BA, History and Politics, 2:1, Bachelor of Arts - BA, History and Politics, 2:1 at The University of Manchester
A Levels, History, Business Studies, French, A Levels, History, Business Studies, French at Stoke Damerel High School
Contributions:27 PRs, 26 pushes, 10 branches in 2 years 11 months
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