David Artiss
Support Lead at Automattic
England, United Kingdom
Summary
👤
Senior🎓
Top SchoolDavid Artiss is a seasoned support and customer-success leader with over a decade of experience delivering enterprise-grade support on the WordPress VIP platform at Automattic. As Support Lead (EMEA), he combines deep technical knowledge—having developed WordPress plugins and worked across EPoS systems—with people leadership and hiring responsibilities to scale a high-touch support organization. His background spans hands-on engineering, problem management at IBM, and managing large retail till systems at Boots, giving him a rare blend of operational discipline and customer empathy. Comfortable in both technical and hiring roles, he excels at translating complex platform issues into reliable outcomes for enterprise clients across the UK and beyond.
10 years of coding experience
13 years of employment as a software developer
King Edward VI Comprehensive School, RetfordBachelor of Technology - BTech, Computer Studies, Bachelor of Technology - BTech, Computer Studies at North Notts College of Further Education, Workshop
Stackoverflow
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Github Skills (140)
footnotes10
gutenberg10
pingback10
currency-converter10
grav-plugin10
traffic10
javascript10
jetpack10
wordpress10
wordpress-api10
api10
currency10
embed10
factor-authentication10
reservation-system10
Programming languages (7)
Github contributions (5)
sdobreff/footnotes-made-easy
Nov 2017 - Oct 2022
🦶🏼WordPress plugin that allows post authors to easily add and manage footnotes in posts.
Contributions:3 releases, 39 commits, 38 PRs in 5 years
wordpresswp-footnotespluginauthorsposts
squaredcode/youtube-embed
Nov 2017 - Oct 2022
🎦 WordPress plugin for embedding YouTube videos
Contributions:10 releases, 49 commits, 48 PRs in 5 years
wordpressvideosyoutube-videosyoutubewordpress-plugin
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