Summary
David Bautista is an experienced IT support specialist with over a decade in hands-on technical roles, currently providing 2nd and 3rd level support for more than 800 users in Catalonia’s public health sector. He excels in incident resolution across Windows migrations (W7→W10), Office 365, Citrix, Exchange, Active Directory, IP telephony and both iOS/Android device management. Strong customer-facing skills and inventory/stock control experience complement his technical abilities, having managed printer fleets and deployed remote work and videoconferencing solutions at scale. Comfortable with ticketing systems like Remedy, cloning and imaging workflows (Clonezilla, Acronis), and Linux server setups, he blends field technician practicality with systems-level know-how. Known for being resolutive and eager to learn, he often bridges frontline support and process improvements that reduce recurring incidents. Based in Santa Coloma de Gramenet, he brings steady operational reliability to complex, user-centric IT environments.
10 years of coding experience
FP de metal, Ironworking/Ironworker, FP de metal, Ironworking/Ironworker at Les Vinyes
Certificado de Estudios Primarios, Certificado de Estudios Primarios, Certificado de Estudios Primarios, Certificado de Estudios Primarios at IES SANTA ROSA
Nivell 2 Sistemes microinformátics, Teaching English as a Second or Foreign Language/ESL Language Instructor, Nivell 2 Sistemes microinformátics, Teaching English as a Second or Foreign Language/ESL Language Instructor at The Corner Centre d'Estudis
Catalan, Spanish, Spanish