David Church
Senior Customer Success Manager at Salesforce
United States
Summary
👤
Senior🎓
Top SchoolDavid Church is a customer success leader with two decades of experience driving retention and lifetime value through digital innovation, currently serving as Sr. Manager, Customer Success Management at Salesforce. He blends a hands-on technical background in computer and mechanical engineering with deep customer-facing expertise, translating emerging technologies like AI into practical business outcomes and risk-mitigating solutions. Known for analyzing end-to-end customer journeys, he partners with global stakeholders to design durable processes that enhance satisfaction and reduce churn. A fast learner and strong communicator, he has repeatedly stepped into technical account and leadership roles across enterprise software vendors, bringing both strategic vision and operational rigor. Located in Loveland, Colorado, he uniquely pairs frontline technical credibility from early engineering and CAD/project roles with modern SaaS success management.
9 years of coding experience
18 years of employment as a software developer
Associate of Science (AS), Mechanical Engineering, Associate of Science (AS), Mechanical Engineering at Augusta Technical CollegeBachelor of Science (BS), Electrical & Computer Engineering, Bachelor of Science (BS), Electrical & Computer Engineering at University of Colorado Boulder
EnglishProgramming languages (1)
Github contributions (2)
DavidChurch/Portfolio
Jun 2019 - Sep 2019
Contributions:13 commits, 1 PR, 12 pushes in 3 months
DCHPhotography/DCHPhotography.github.io
May 2017 - May 2017
Contributions:5 pushes, 1 branch in 4 days
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