Summary
David Dooley is a customer-focused project manager and former engineering support lead with 8 years of experience delivering operational excellence across fast-paced, multicultural teams at Twilio. He blends a data-driven mindset with hands-on troubleshooting expertise in communications APIs, WebRTC, and developer tooling, and has repeatedly been recognized for technical customer advocacy and mentoring. Based in Dublin, he progressed from frontline technical support to managing EMEA platform and support operations, driving strategy and continuous improvement. Passionate about cybersecurity and blockchain/Web3, he pairs curiosity-driven learning with a track record of improving team performance and customer outcomes. Reportedly uncompromising about remote work, he brings both operational rigor and a developer’s instinct for solving complex integration problems.
8 years of coding experience
6 years of employment as a software developer
Junior and Leaving Certificate General Studies, Junior and Leaving Certificate General Studies at Oatlands College
CCNA INCD 1 100-105, CCNA INCD 1 100-105 at Cisco Networking Academy
Bachelor of Science (Hons) Computer Science , Bachelor of Science (Hons) Computer Science at Griffith College Dublin