David Giroux
Senior Vice President Of Sales - Financial Services at Toppan Merrill
New York City Metropolitan Area United States
Summary
👤
Senior🎓
Top SchoolDavid Giroux is a seasoned sales and customer success executive with nine years in senior leadership roles and a 20+-year career driving revenue, retention, and operational transformation for fintech and SaaS clients. Currently SVP of Sales - Financial Services at Toppan Merrill, he has a track record of blending post-acquisition cultures, automating CSM workflows, and translating client feedback into product roadmaps that drove an $20.1M adoption lift and an 18% NPS improvement. He excels at building scalable teams, implementing ServiceNow/Salesforce/Qualtrics ecosystems, and delivering end-to-end customer lifecycle metrics that cut costs by 20% and reduced churn by 10%. A designer-trained communicator (Parsons BFA) who pairs creative problem solving with rigorous change management, he is known for turning complex operational pain points into repeatable, measurable processes. Unusually for a sales leader, he has hands-on experience configuring CSM platforms and leading cross-functional technical integrations, enabling him to bridge sales, product, and operations effectively.
10 years of coding experience
10 years of employment as a software developer
Executive Development for Financial Industry Professionals, Executive Development for Financial Industry Professionals at The Securities Industry Institute | SIFMA/WhartonBFA, COMMUNICATION DESIGN / School of Art, Media, and Technology, BFA, COMMUNICATION DESIGN / School of Art, Media, and Technology at Parsons School of Design - The New SchoolCenter for Creative Leadership: leadership development program, Center for Creative Leadership: leadership development program at Rensselaer Learning InstituteAnnual Advanced Leadership Training Program, Annual Advanced Leadership Training Program at Bowne Leadership ForumMajor Account Planning and Strategy, Team Development and Facilitation, Major Account Planning and Strategy, Team Development and Facilitation at Acclivus
Github Skills (16)
arm10
powershell10
azure10
microsoft-azure10
microsoft10
stream-analytics9
usql9
bicep9
arm-templates9
data-lake9
azure-data-explorer8
query-language8
big-data7
machine-learning6
azure-data-lake4
Programming languages (7)
Github contributions (5)
dagiro/azure-reference-other
Jun 2018 - Jun 2018
Reference documentation for U-SQL, Stream Analytics query language, and Machine Learning Studio modules.
Contributions:137 pushes, 23 branches in 9 days
queryanalyticsdata-sciencesqlmachine-learning
dagiro/azure-quickstart-templates
Mar 2020 - Apr 2020
Azure Quickstart Templates
Contributions:51 pushes, 2 branches in 19 days
arm-templatestemplatesazure
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