Summary
David Levi is a customer support manager with over 15 years in hi-tech quality assurance, technical support, and QA leadership, currently running a 24/7 team of nine engineers supporting fetal surveillance systems across the US and Canada. He combines hands-on experience with embedded, Windows, client/server and medical HL7 systems with deep expertise in ISO 9001/13485 processes, subcontractor control, and production line validations. His background in electro-optic and electro-mechanic defense systems gave him uncommon exposure to complex HW+SW integration and rigorous auditing early in his career. A certified QA professional (CQE, ISTQB) and software engineer by training, he is known for building resilient support operations, coaching technical teams, and translating regulatory requirements into practical, auditable processes.
10 years of coding experience
9 years of employment as a software developer
B.Sc Software Engineer, B.Sc Software Engineer at Afeka
Certification Diploma, Certification Diploma at ALD college
English