Summary
David Mathis is a seasoned technical support engineer with two decades of hands-on experience and eight years in focused product support roles at companies like VMware and Broadcom. He excels at resolving complex infrastructure, database, and integration issues, and has a strong background in implementations, reporting, and automation dating back to early roles at PeopleFluent and Unisys. Known for pragmatic troubleshooting—aptly summarized by his Github motto, "When things don't go right, go left"—he pairs deep technical analysis with clear customer communication to drive timely resolutions. He has built tooling and diagnostics (including Perl-based log analysis) and run his own web development and hosting business, demonstrating both engineering depth and entrepreneurial initiative. Based in Raleigh, NC, David consistently blends customer-facing consulting with backend problem solving, often turning obscure production problems into repeatable solutions. His career shows a preference for systems-level thinking and empowering customers via knowledge transfer and durable technical fixes.
8 years of coding experience
5 years of employment as a software developer