Summary
David Nelson is an Operational Lead specializing in SD-WAN with 12 years of hands-on networking and team leadership experience at Zen Internet, where he has driven operational processes and systems integrations for Cisco Viptela deployments. He blends technical depth in routing, switching, firewall management and network security with practical software tooling—primarily Python and shell scripting—to automate tasks and reduce toil. Having progressed through roles from frontline support to senior engineering and people management, he pairs a pragmatic understanding of service delivery with continual improvement and business analysis skills. Based in Rossendale, UK, he holds business and computing qualifications from The Open University and MANCAT, reflecting his dual passion for technology and operational strategy. Colleagues rely on him to translate product launches into repeatable operational procedures and to coach teams through growth and technical change.
12 years of coding experience
6 years of employment as a software developer
Diploma, Business Studies, Diploma, Business Studies at The Open University
PCert, Management Studies, PCert, Management Studies at Oldham College
HNC, Computing, HNC, Computing at Manchester College of Arts and Technology (MANCAT)
English, German