David Rosenberger is a seasoned IT generalist with 10 years of hands-on experience in end-user support, knowledge-base creation, and visual communications design, currently serving as a Level 2 Help Desk Analyst. COMPTIA A+ certified, he pairs calm, customer-focused service with strong troubleshooting skills across Windows, Mac, Office 365, Adobe CC, WordPress, and common networking and security tools. His background spans education, healthcare, and media environments, where he has acted as an IT liaison, registrar, and website administrator—demonstrating both technical versatility and clerical precision. Comfortable with desk-side and remote support, AD user management, and PC component repair, he also brings design sensibility from prior art education and WordPress administration. Colleagues rely on his methodical follow-through and ability to translate technical issues into clear documentation and training resources.
10 years of coding experience
Bachelor of Science - BS, EDUCATION, 3.78, magna cum laude, Bachelor of Science - BS, EDUCATION, 3.78, magna cum laude at SUNY New Paltz
Associate of Arts and Sciences - AAS, Commercial and Advertising Art, 3.52, Dean's List, Associate of Arts and Sciences - AAS, Commercial and Advertising Art, 3.52, Dean's List at Dutchess Community College
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David Rosenberger - Level 2 Help Desk Analyst at Haymarket Media US