David Rutter
Technical Support Technician at MGSTL, LLC
Greater St. Louis United States
Summary
👤
Senior🎓
Top SchoolDavid Rutter is a seasoned technical support technician with over 11 years of hands-on experience and more than 15 years in the consumer and corporate electronics/IT space. He specializes in Mac, Windows, and iOS hardware/software repair, MDM platforms (Addigy, JAMF, Mosyle), and application support for tools like Office 365, Sophos, Datto, and QuickBooks. Past roles include level‑3 Mac/iOS SME at Bayer Crop Science and a long tenure as a Mac Genius and team lead at Apple, where he combined technical troubleshooting with mentoring and process improvement. Based in Greater St. Louis, he brings strong customer service, sales sensibilities, and documentation skills—regularly creating and auditing KB articles to make complex Mac environments more manageable. Notably, his background spans both frontline repair and enterprise MDM operations, giving him uncommon visibility into device lifecycle and support escalations.
11 years of coding experience
7 years of employment as a software developer
ACMT certification, Apple hardware/software troubleshooting, A, ACMT certification, Apple hardware/software troubleshooting, A at AppleHigh school diploma, High school diploma at Francis Howell North HS
Stackoverflow
121reputation
5kreached
3answers
1question
Github Skills (41)
esoteric-programming-language8
code-golf8
irc-bot8
esoteric-language7
brainfuck6
irc6
in-place6
kivy-language6
robot6
compiler-construction6
sasl6
kivy6
python6
stack-based6
algorithm6
Programming languages (3)
Github contributions (5)
sushimustwrite/nanogenmo
Jul 2014 - Jul 2015
Contributions:42 commits, 4 pushes in 1 year
quintopia/QuoraNightMode
Jun 2017 - Apr 2018
Contributions:53 pushes, 1 branch in 9 months
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