David Rutter

Technical Support Technician at MGSTL, LLC

Greater St. Louis United States
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Summary

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Senior
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David Rutter is a seasoned technical support technician with over 11 years of hands-on experience and more than 15 years in the consumer and corporate electronics/IT space. He specializes in Mac, Windows, and iOS hardware/software repair, MDM platforms (Addigy, JAMF, Mosyle), and application support for tools like Office 365, Sophos, Datto, and QuickBooks. Past roles include level‑3 Mac/iOS SME at Bayer Crop Science and a long tenure as a Mac Genius and team lead at Apple, where he combined technical troubleshooting with mentoring and process improvement. Based in Greater St. Louis, he brings strong customer service, sales sensibilities, and documentation skills—regularly creating and auditing KB articles to make complex Mac environments more manageable. Notably, his background spans both frontline repair and enterprise MDM operations, giving him uncommon visibility into device lifecycle and support escalations.
code12 years of coding experience
job7 years of employment as a software developer
bookACMT certification, Apple hardware/software troubleshooting, A, ACMT certification, Apple hardware/software troubleshooting, A at Apple
bookHigh school diploma, High school diploma at Francis Howell North HS
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Stackoverflow

Stats
121reputation
5kreached
3answers
1question
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Github Skills (29)

code-golf9
esoteric-programming-language9
esoteric-language8
stack8
stack-based7
irc-bot7
python7
brainfuck6
in-place6
kivy-language6
compiler-construction6
interpreter6
kivy6
algorithm6
permutation6

Programming languages (3)

CJavaScriptPython

Github contributions (5)

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sushimustwrite/nanogenmo

Jul 2014 - Jul 2015

Contributions:42 commits, 4 pushes in 1 year
quintopia/QuoraNightMode

Jun 2017 - Apr 2018

Contributions:53 pushes, 1 branch in 9 months
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