David Shanske
International CCC Trainer
New York, New York, United States
Summary
👤
Senior🎓
Top SchoolDavid Shanske is an experienced training and operations leader with 12 years at Aer Lingus, now serving as International CCC Trainer in New York. He combines deep customer contact and quality assurance expertise with technical skills across Windows/Linux systems, network hardware, basic Java/C++, PHP/CSS web design, and automation support. Known for scaling training programs and launching new call centers, he has authored global training manuals, set quality standards, and supported system integrations and refund automation projects. His background in library and archives studies informs a methodical approach to documentation and information management that few trainers bring to operations roles. David has a track record of translating complex workflows into repeatable processes and reports, and he’s comfortable liaising across departments and third-party providers to improve productivity.
12 years of coding experience
5 years of employment as a software developer
P.S. 203Masters/Certificate of Advanced Studies, Library and Information Science/Archives and Records Management/School Library Media Certification, Masters/Certificate of Advanced Studies, Library and Information Science/Archives and Records Management/School Library Media Certification at Long Island UniversityBronx High School of Science Diploma, Bronx High School of Science Diploma at Bronx High School of ScienceB.A., Planned Studies, B.A., Planned Studies at Ithaca College
Github Skills (200)
photo10
geodata10
automation10
svg10
pingback10
satellite10
act10
rel10
photo-gallery10
home-automation10
nodejs10
endpoint10
svelte10
libpurple10
intellij10
Programming languages (17)
Github contributions (5)
dshanske/indieweb-publisher
Jan 2019 - Aug 2020
Fork of Independent Publisher with Backported Fixes and Better Indieweb Compatibility (Still under development))
Contributions:46 commits, 2 PRs, 25 pushes in 1 year 7 months
fixesindependentunder-developmentstillindieweb
dshanske/mf2_s
Jan 2015 - Jul 2017
Contributions:72 commits, 60 pushes, 1 branch in 2 years 6 months
microformatsindiewebstarter-themeunderscores
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