David Sung is an experienced customer-support-oriented professional with nine years of public-sector and technical operations experience, currently serving as an Immigration Services Officer at USCIS in Tustin, CA. He combines a data-driven mindset developed in roles as a data technician and quality assurance specialist with hands-on order and case management experience across government and private industry. Trained in software engineering and JavaScript through immersive programs, he pairs technical fluency with a BA in Philosophy to solve procedural problems and improve user-facing processes. Comfortable in high-volume, compliance-heavy environments, he has a track record of translating complex requirements into efficient operational workflows and measurable service improvements. A pragmatic problem solver, he brings both frontline customer empathy and analytical rigor to process optimization.
9 years of coding experience
2 years of employment as a software developer
Javascript and Web Applications, Javascript and Web Applications at LearningFuze
Software Engineering, Software Engineering at Hack Reactor
Bachelor of Arts - BA Philosophy, Bachelor of Arts - BA Philosophy at California State University, Northridge
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