Summary
David Van Dusen is a Technical Support Engineer in New York with 8 years of experience bridging music industry operations and software support. With an MA in Music Technology from NYU and a background managing digital distribution for a record label, he pairs audio engineering instincts with practical coding skills in JS, Python, Matlab and data queries against MongoDB. At Braze he triages escalations, files bugs, writes internal tooling and parses diagnostic logs—bringing a product-minded approach to support. His early career running live sound and building a sync-licensing catalog gives him a rare literacy in metadata, rights research, and APIs (Discogs/The Orchard) that informs how he diagnoses and automates problems. Colleagues rely on him to turn messy, domain-specific issues into repeatable solutions that improve reliability and developer handoffs.
8 years of coding experience
3 years of employment as a software developer
Master's, Music Technology, GPA: 3.85, Master's, Music Technology, GPA: 3.85 at New York University
Bachelor's degree, Histoy/Music, GPA: 3.7, Bachelor's degree, Histoy/Music, GPA: 3.7 at Tulane University