David Vanwormer is an experienced IVR and contact center engineer with over a decade focused on migrating legacy telephony systems to AWS cloud architectures. He architects and implements high-throughput Amazon Connect solutions using Lambda (Node.js, Go), Lex, Polly, and integrations across databases and web services, having led conversions for major brands and handled thousands of contacts per minute. His background spans Avaya platforms, CTI/screen-pop integrations, and Linux-based server operations, giving him a rare blend of telecom operational know-how and modern serverless application design. Based in Tucson, he pairs hands-on development with architecture-level vision through roles at MicroAutomation, Presidio, and his IVR consultancy, and his personal drive—“too many ideas for a lifetime”—signals a continual appetite for inventing pragmatic automation.
11 years of coding experience
22 years of employment as a software developer
Bachelor’s Degree IT Software Development, Bachelor’s Degree IT Software Development at Western Governors University
Computer Science Criminal Justice, Computer Science Criminal Justice at Michigan State University
Contributions:7 commits, 7 pushes, 1 branch in 4 months
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