David Webster is a principal engineer and empathetic technical leader with 25 years’ experience turning complex legacy stacks into product-led, high-velocity engineering organisations across retail, enterprise content and spend management. He has led large, geographically distributed teams at Shopify, Coupa and Alfresco, delivered market‑moving retail and POS scaling work, driven AI adoption, and overseen major replatforming and DevOps transformations. Known for pragmatic architectural vision and stakeholder influence, he blends hands‑on technical direction with people-first coaching that measurably reduced turnover and increased release cadence. An award‑winning speaker, open‑source advocate and decorated search‑and‑rescue volunteer, he combines operational calm with a willingness to prototype bold integrations (including early Amazon Macie/Glacier experiments). Based in Mortimer, UK, he now shapes omnichannel strategy and modernisation for John Lewis Partnership’s shop and contact‑centre systems.
16 years of coding experience
25 years of employment as a software developer
Executive Education: Oxford MBA Fundamentals, Executive Education: Oxford MBA Fundamentals at Saïd Business School, University of Oxford
BA 2nd Class Honours Stage Management and Technical Theatre at Guildford School of Acting, BA 2nd Class Honours Stage Management and Technical Theatre at Guildford School of Acting at University of Surrey
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David Webster - Principal Engineer at John Lewis Partnership