Dawn Low
Senior UX Design Manager at Raks Geek / Raks Inferno
Chicago, Illinois, United States
Summary
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Senior🎓
Top SchoolDawn Low is a Senior UX Design Manager in Chicago with a decade of experience blending human-centered research, product strategy, and hands-on front-end development for large public-sector and startup initiatives. She currently leads a team of seven designers and researchers at A1M Solutions, driving HCD unification across CMS programs and launching enterprise playbooks, toolkits, and a centralized research repository. Her background spans mission-critical public health systems (ReportStream) and regulatory tools (eRegulations), where she shipped validated products quickly by pairing rigorous usability testing with pragmatic engineering. As a former startup UX director and boutique consultant, she has a track record of turning user insight into revenue and organizational change—securing expanded contract scopes and influencing policy-driven design standards. Dawn also brings an unusual creative leadership dimension from founding a successful 12-person performance company, which informs her strengths in storytelling, cross-functional collaboration, and high-stakes event production. She combines strategic vision with studio-level craft, making her effective at scaling HCD practices in complex, regulated environments.
10 years of coding experience
12 years of employment as a software developer
Bachelor’s Degree, English Language and Literature, Theatre and Drama, Bachelor’s Degree, English Language and Literature, Theatre and Drama at University of Michigan
Github Skills (6)
web-application9
web-platform9
oms8
lucky-framework8
itil8
hl77
Programming languages (4)
Github contributions (5)
dennyjovic/StarAdventure
Sep 2016 - Sep 2016
Contributions:23 pushes in 1 day
CMSgov/regulations-site
Apr 2021 - Jul 2021
Web interface for viewing U.S. federal regulations and other regulatory information
Contributions:7 reviews, 18 commits, 17 PRs in 2 months
regulationsregulatoryweb-interfacefederal
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