De Fong
Account Manager at Lovingly
United States
Summary
👤
Senior🎓
Top SchoolDe Fong is an experienced Account Manager with over 7 years in B2B and B2C SaaS and a decade of customer-facing experience across sales, support, and leadership roles. At Lovingly they manage a multi-million dollar portfolio, prevent churn, and drive partner revenue while handling contracts, negotiations, and transitions. Skilled at onboarding and training teams, De created company-wide training programs and served as the face of shadow sessions, demonstrating strong coaching and de-escalation abilities. Their background ranges from frontline retail and banking to technical partner support, giving them uncommon empathy for operational pain points and a knack for turning service interactions into growth opportunities. Based in the United States, De blends consultative selling with hands-on operational know-how to deliver measurable business impact for partners.
10 years of coding experience
4 years of employment as a software developer
Associates in Liberal Arts, GPA 3.3, Associates in Liberal Arts, GPA 3.3 at SUNY OrangeBachelor's degree, BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES, GPA 3.3, Bachelor's degree, BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES, GPA 3.3 at SUNY New PaltzBachelor's degree, Health Science, GPA 4.0, Bachelor's degree, Health Science, GPA 4.0 at The Ohio State University
Github Skills (86)
publish10
gatsby-image10
apply9
sitemap9
web-app-manifest9
eleventy9
schema-org9
gatsby-plugin9
seo8
amp-html8
react8
gatsbyjs8
solidworks8
gatsby-theme8
styled-components7
Programming languages (11)
Github contributions (5)
DFE-Digital/manage-courses-ui
May 2018 - Aug 2019
DO NOT USE | Replaces by manage-courses-frontend (ruby on rails rails)
Contributions:247 commits, 96 PRs, 221 pushes in 1 year 3 months
ruby-on-railsrailsdo-not-userubyfrontend
DFE-Digital/publish-teacher-training
Jan 2023 - Jan 2023
Publish teacher training courses - lets providers edit and publish their courses | Find teacher training courses - lets candidates find courses
Contributions:1359 reviews, 5 commits, 934 PRs in 1 day
publishteacherproviderstrainingteaching-workforce-directorate
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