Summary
Deepak Bala is a seasoned software leader and entrepreneur with 13 years of experience building scalable backend systems and product-focused platforms. As Co-Founder and CTO of Rocketlane, he leads technical architecture and operations for a leading customer onboarding and PSA platform while hiring and scaling engineering teams. Previously he co-founded Konotor (acquired by Freshworks) and served as Principal Engineer at Freshworks building Freshchat, demonstrating deep experience in messaging, bots, and conversation routing. His early work at eBay involved high-throughput platform services and a DSL-driven framework that handled over a billion requests per day, contributing to frameworks now used company-wide. Comfortable across full-stack development, SDKs, and platform governance, he combines startup grit with enterprise-grade engineering discipline. Based in Chengalpattu, India, he’s equally at home shipping product features and designing the low-overhead systems that keep them humming.
13 years of coding experience
15 years of employment as a software developer
B.E Electrical engineering, B.E Electrical engineering at SSN College of engineering