Deepti Buchi
Senior Software Engineer, Team Lead at Zendesk
Fremont, California, United States
Summary
👤
Senior🎓
Top SchoolDeepti Buchi is a Senior Software Engineer and team lead with 12 years of experience building customer-facing web applications at large organizations including Zendesk, Ask.com, and Texas Instruments. She combines hands-on full-stack expertise in TypeScript, React, GraphQL, Ruby/Rails and Java with strong user advocacy, cross-functional collaboration, and a track record of improving reliability through monitoring and SLO-driven work. At Zendesk she led a team to unify multi-channel agent workflows, migrated services from REST to GraphQL, and boosted observability and test automation to measurably improve platform reliability. Known for rapid problem-solving from her sustaining-engineer roots, she balances delivery with technical direction—defining milestones across i18n, automation, and performance. Based in Fremont, CA, Deepti is committed to continuous learning and brings a pragmatic, metrics-minded approach to shipping scalable, user-centered products.
12 years of coding experience
13 years of employment as a software developer
BITS Pilani, Birla Institute of Technology and ScienceUniversity of Florida
Github Skills (40)
plugin-architecture10
architecture9
rich-text9
continuous-delivery9
docker8
browser8
cd8
kubernetes8
editors8
continuous-deployment8
text-editor7
contenteditable7
javascript7
rte7
draft-js7
Programming languages (4)
Github contributions (5)
dbuchi/zd-td
Apr 2015 - Apr 2015
Contributions:10 pushes, 1 branch in 4 days
zendesk/hibiscus
Jan 2021 - Jan 2021
Contributions:7 pushes in 1 day
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