Denis Oliveira is a senior ServiceNow consultant and IT infrastructure specialist with about 14 years in IT, including five years managing datacenters, networks and cybersecurity and roughly four years focused on ServiceNow ITOM implementations and CMDB engineering. He blends deep operational experience—private cloud, Discovery, Cloud Discovery and Service Mapping—with growing DevOps and development skills in Node.js, JavaScript, CI/CD, Docker, Kubernetes and Rancher. Denis has delivered measurable impact by reducing costs, tightening security posture and lowering service interruptions across public sector, finance, telecom and datacenter clients. Comfortable making complex decisions under pressure, he pairs hands-on technical work (Service Portals, App Engine Studio and integrations) with cross-team support and process optimization. Currently based in São Paulo and completing an MBA in Project Management, he brings both tactical execution and rising strategic leadership to ITOM and infrastructure transformations. An understated strength is his knack for translating infrastructure telemetry into action, turning monitoring and discovery data into operational resilience.
12 years of coding experience
Análise e Desenvolvimento de Sistemas, Tecnologia da Informação, Análise e Desenvolvimento de Sistemas, Tecnologia da Informação at FATEC Franca
Cisco CCNA CCNA Security, Windows Server Active Directory, Linux LPIC1, Oracle Database 11g, Cisco CCNA CCNA Security, Windows Server Active Directory, Linux LPIC1, Oracle Database 11g at SENAC Franca
ETec Dr. Júlio Cardoso
Master of Business Administration - MBA, Project Management, Master of Business Administration - MBA, Project Management at Unicorp
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