Dennis Muldoon
Customer Success Manager at Everpure
Luxeuil-les-Bains, Bourgogne – Franche-Comté, France
Summary
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Senior🎓
Top SchoolDennis Muldoon is a Customer Success Manager and seasoned ICT specialist with 12 years of focused experience in service delivery, operations management, and technical account leadership across hybrid cloud and enterprise environments. He has driven SLA-compliant delivery, complex escalations, migrations and high-touch deployments at companies like Pure Storage/Everpure, Citrix and Wrike, consistently aligning technology with business outcomes. An MBA-qualified, ITIL-certified and PMP-trained practitioner, he combines hands-on technical understanding with strategic stakeholder communication and CxO reporting. He has led teams of up to 15 engineers and a long history of improving processes from telecom network operations to SaaS adoption programs. Comfortable with change and continuous improvement, he also brings entrepreneurial consulting experience in IIoT and indoor positioning systems. Based in Bourgogne–Franche-Comté, France, Dennis pairs deep technical roots with a client-first mindset that turns complex technical challenges into measurable customer value.
12 years of coding experience
31 years of employment as a software developer
NCEE, Electronics, NCEE, Electronics at Dundalk Institute of Technology455, Digital System Design, 455, Digital System Design at Colorado State UniversityMaster of Business Administration (M.B.A.), Business Administration, Management and Operations, Master of Business Administration (M.B.A.), Business Administration, Management and Operations at Robert Kennedy College
French, English, German
Stackoverflow
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Github contributions (1)
EvanDooner/legless-in-dublin
Nov 2013 - Dec 2013
Contributions:20 commits in 27 days
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