Deny Dias is a seasoned software director based in São Paulo with 12 years of experience designing, specifying, building and operating mission-critical software both on-premises and in the cloud. As Director at eDok since 2013, he combines hands‑on development with lifecycle ownership—deployment, monitoring and reliability—delivering production-grade services focused on human-centered needs. He excels at turning complex operational requirements into auditable, maintainable systems and has a track record of shipping secure, scalable solutions. Although active primarily in private work, his public stance—“building software and services for humans”—signals a practical, user-first engineering philosophy.
Add-ons modules with source code and ready to install packages for OTRS (Open Ticket Request System) framework.
Contributions:8 releases, 4 PRs, 19 pushes in 5 years 3 months
add-onsopen-ticketotrsrequestons
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