Summary
Derek Keightley is a senior escalations engineer based in New Zealand with nine years of hands-on experience across cloud, DevOps and systems engineering roles. Currently at Rancher by SUSE, he brings deep operational expertise troubleshooting production incidents and guiding complex escalations for cloud-native infrastructure. His background includes DevOps positions at AWS and early-stage systems work as a co-founder and systems engineer, giving him both enterprise-scale and startup perspectives. Comfortable across AIX, Linux, and modern container platforms, Derek is skilled at turning ambiguous problems into repeatable runbooks and resilient architectures. Colleagues rely on him for calm incident leadership and pragmatic automation that prevents repeat outages.
9 years of coding experience
14 years of employment as a software developer