Production Support Manager Product Owner at Capital One
Richmond, Virginia, United States
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Summary
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Rockstar
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Top School
Derric Bartholomew is a seasoned production support manager and product owner with nine years of experience driving 24x7 reliability for large-scale Shared Tech applications at Capital One. He leads a 14-person team, owns the product roadmap, and directs incident response and alert reduction strategies while bridging engineering, operations, and external partners. Skilled in Linux, AWS, OpenStack, Apache Tomcat and Agile/SAFe practices, he pairs technical fluency with process visualization to translate operational gaps into prioritized backlogs and measurable outcomes. Derric has a track record of onboarding dozens of applications, migrating documentation to GitHub Pages for faster iteration, and coaching associates through tailored development plans. Based in Richmond, VA, he brings a continuous-improvement mindset rooted in a nontraditional background—holding a BS in Criminal Justice with a business minor—giving him a pragmatic, people-focused approach to technical ops and risk mitigation.
9 years of coding experience
3 years of employment as a software developer
Bachelor of Science (BS), Criminal Justice and Corrections, Bachelor of Science (BS), Criminal Justice and Corrections at Liberty University
This website is still under construction but will be a website to pull my current tsm groups and operation (you decide)
Contributions:44 PRs, 111 pushes, 21 branches in 1 year 8 months
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Derric Bartholomew - Production Support Manager Product Owner at Capital One