Summary
Devin Singh is a Senior UX Researcher with 8 years’ experience blending social science, data analytics, and research methodology to solve product and business problems. He specializes in quantitative and qualitative methods—ranging from depth interviews and usability testing to clustering, regression, and text analysis—and translates findings into actionable KPIs and dashboards for stakeholders and executives. At Global Payments he led merchant experience research, owned Pendo adoption across multiple products, and mentored junior researchers; he now applies that cross-functional, analytics-driven approach at MetLife. Trained in psychology and data visualization (MS, Pratt Institute), Devin is equally comfortable running remote labs, building analytics tag plans, or creating forecasts that tie UX outcomes to business impact. A practical translator between design, product, and engineering, he often surfaces non-obvious opportunities by combining behavioral theory with advanced data techniques.
8 years of coding experience
6 years of employment as a software developer
Bachelor of Science - BS Psychology, Bachelor of Science - BS Psychology at The City College of New York
Master of Science - MS Data Analytics and Visualization, Master of Science - MS Data Analytics and Visualization at Pratt Institute