Summary
Devron Tombacco is an Account Services Specialist and aspiring DevOps/Cloud Engineer based in Dublin with eight years of technical and customer-facing experience across SaaS support, billing operations, and network troubleshooting. Currently working at DocuSign, he bridges sales, billing, and technical teams to resolve complex B2B account and provisioning issues while enabling product features and managing escalations. With hands-on self-study in AWS and Terraform and formal training in web development and CompTIA A+, he brings a pragmatic blend of software, network, and cloud skills informed by previous roles in customer support and fraud/underwriting. Multilingual academic roots in French, Spanish and Italian underpin strong cross-cultural communication, and his background shows a pattern of quickly learning technical domains and translating them into clear guidance for non-technical stakeholders.
8 years of coding experience
Bachelor’s Degree, Modern Language: French, Spanish & Italian, 1st Class Honors Degree with 3 Oral Distinctions, Bachelor’s Degree, Modern Language: French, Spanish & Italian, 1st Class Honors Degree with 3 Oral Distinctions at Bangor University
Diploma in Software Development, Web Development, Diploma in Software Development, Web Development at Code Institute
Master’s Degree, Translation and Interpreting, Master’s Degree, Translation and Interpreting at University of Bath
CompTia A+, Information Technology, CompTia A+, Information Technology at Ed2Go.com
English