Dhiraj Sharma
Senior Software Engineer at Freshworks
Bengaluru, Karnataka, India
Summary
👤
Senior🎓
Top SchoolDhiraj Sharma is a Senior Software Engineer based in Bengaluru with eight years of experience building scalable, resilient backend systems and AI-driven products. At Freshworks he improved bot response times by 20%, reduced customer churn by 30%, and cut infrastructure costs by 13% through practical migrations and deprecations, while shaping future product direction with a novel flowless bot model. His background at TCS includes modernizing mainframe monoliths into microservices on AWS, designing resilient RESTful APIs, and delivering automation tools that accelerated QA and regression testing. Equally comfortable with performance tuning, on-call reliability, and mentoring engineers, he combines hands-on engineering with a security-minded outlook hinted by his interest in penetration testing. He holds a BTech in Computer Science from SRM IST and favors pragmatic, measurable improvements that balance product impact with operational efficiency.
8 years of coding experience
4 years of employment as a software developer
Bachelor of Technology - BTech Computer Science, Bachelor of Technology - BTech Computer Science at SRM IST Chennai
English, Hindi, Tamil
Github Skills (41)
windows10
android10
ios9
cross-platform9
desktop9
material-design9
flutter9
macos9
dart9
web-framework8
ubuntu8
camera8
tac8
mobile8
gpa8
Programming languages (9)
Github contributions (5)
spdhiraj99/GPA-calculator-flutter
Jun 2018 - Jul 2019
GPA calculator made using flutter.
Contributions:8 commits, 2 PRs, 6 pushes in 1 year
neumorphismgpa-calculatordartcalculatorgpa
spdhiraj99/brainfuck
Nov 2017 - Oct 2020
just a timepass project
Contributions:23 commits, 4 PRs, 20 pushes in 2 years 11 months
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