Dhrubajyoti Biswas
Consultant at Capgemini
Kolkata, West Bengal, India
Summary
🤩
Rockstar🎓
Top SchoolDhrubajyoti Biswas is an IT infrastructure consultant and team lead with nearly 12 years of experience delivering production support, process improvement, and cost-efficient technology solutions across global environments. Based in Kolkata, he drives major incident management, RCA preparation, ticket and trend analysis, and vendor coordination while mentoring support teams to reduce queues and improve SLAs. Technically comfortable with Windows Server, VMware, Active Directory and large-scale helpdesk operations, he blends hands-on second-level troubleshooting with people and process management. An MBA in Systems and a computer-science background inform his ability to translate technical issues for executive stakeholders and non-technical users alike. He also founded Dribll, reflecting an entrepreneurial streak beyond his corporate delivery role.
3 years of coding experience
1 year of employment as a software developer
Master of Business Administration (M.B.A.), SYSTEMS, Master of Business Administration (M.B.A.), SYSTEMS at Institute of engineering and management,kolkataRAMAKRISHNA MISSION HIGH SCHOOL ASANSOLBachelor's Degree, Computer Science( Hons), Bachelor's Degree, Computer Science( Hons) at University of Burdwan
Github Skills (32)
visual-studio-code10
electron10
microsoft10
typescript10
vscode-extension10
editor10
visual-studio10
vscode10
monaco-editor9
react-monaco-editor9
font-awesome9
powershell8
react8
virtual-assistant8
css8
Programming languages (4)
Github contributions (5)
DSoftofficial/DAssistant
Jul 2022 - Mar 2023
This is the DAssistant.
Contributions:2 releases, 15 commits, 2 PRs in 8 months
pythonvirtual-assistant
DSoftofficial/Tilder
Aug 2022 - Feb 2023
Tilder is a swift and light-weight code editor that helps us to code efficiently
Contributions:1 release, 4 reviews, 60 commits in 5 months
code-repositorycppccssjava
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