Diane Faigel
Sr Technical Writer at Microsoft
Edmonds, Washington, United States
Summary
👤
Senior🎓
Top SchoolDiane Faigel is a senior technical writer and content strategist with 14 years in cloud and server documentation and over a decade of people-management experience. She shapes admin experiences for Office 365 and Azure, specializing in chatbot and web content that bridges engineering, design, and support to drive measurable content improvements. At Microsoft she built content strategy, publishing frameworks, and KPI-driven processes that moved teams from "ship it and leave it" to continuous optimization, and she now applies that discipline as a Sr. Technical Writer at Amazon. Known for turning complex admin and server workflows into clear, actionable guidance, she also brings hands-on experience with chatbot UX—an uncommon pairing that helps operationalize conversational support. Based in Edmonds, WA, Diane blends strategic leadership with practical, cross-functional delivery.
14 years of coding experience
10 years of employment as a software developer
Bachelor of Arts - BA, General Studies, Bachelor of Arts - BA, General Studies at University of WashingtonUniversity of California Santa Cruz
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (9)
azure10
yammer10
microsoft-azure9
microsoft9
microsoft-teams9
skype9
openxml8
powershell8
skype-for-business8
Programming languages (2)
Github contributions (5)
Shelleyliu0415/OfficeDocs-O365ITPro
Feb 2019 - Feb 2019
Documentation for Office 365 Kaizala, Yammer
Contributions:1 push in 1 day
for-officeoffice-365yammer
MicrosoftDocs/OfficeDocs-O365ITPro
Oct 2018 - May 2019
Documentation for Office 365 Kaizala, Yammer
Contributions:303 commits, 51 PRs, 44 pushes in 7 months
mvldocspower-platformnoncoreofficedocsoffice-365
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