Diane Kaplan
Director Of Operations
Virginia, United States
Summary
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RockstarDiane Kaplan is a Director of Operations with 11 years of software-focused experience and a long-standing operational leadership role at the NYC Department of Education. She blends hands-on engineering contributions to Open edX—spanning back-end work on e-commerce and financial aid flows and front-end React improvements—with strategic operational oversight. Diane has improved payment integrations, deprecated legacy security checks, and added resilient shadow-call mechanisms, showing attention to both reliability and compliance. Comfortable working across the stack, she pairs user-facing product tweaks like internationalized UI and upsell tracking with backend query and event-tracking optimizations. Based in Virginia, she brings a rare mix of public-sector operations leadership and practical open-source engineering that helps bridge organizational processes with product delivery.
11 years of coding experience
Stackoverflow
1,666reputation
413kreached
15answers
64questions
Github Skills (24)
javascript10
data-service10
python10
apidoc10
django10
user-interface10
webservice10
api10
front-end-development10
backend10
react10
translation9
internationalization9
rest-api9
testing8
Programming languages (7)
Github contributions (5)
openedx-unsupported/ecommerce
May 2020 - Jul 2022
(Deprecated) Service for managing edX's product catalog and handling orders for those products
Role in this project:
Back-end Developer
Back-end DeveloperContributions:186 reviews, 42 commits, 155 PRs in 2 years 2 months
Contributions summary:Diane primarily contributed to deprecating and removing legacy SDN (Security Device Network) check code within the e-commerce service. This involved identifying, commenting out, and ultimately deleting the outdated code, including API endpoints and related JavaScript references. They also updated Cybersource payment-related files and settings, including WSDL and XSD versions. Furthermore, the user added features such as a shadow call and comparison functionality for the SDN fallback mechanism to improve system reliability.
djangoedxproduct-catalogbackend-servicehandling
openedx/frontend-app-learning
Apr 2021 - Aug 2021
Front-end for the Open edX course experience, implemented using React and Paragon.
Role in this project:Front-end Developer
Front-end DeveloperContributions:79 reviews, 8 commits, 16 PRs in 4 months
Contributions summary:Diane primarily focused on front-end development tasks within the Open edX platform. Their contributions included updating text for internationalization, implementing new UI elements for the gated content lock screen, and removing discount banners. They also added event tracking for upsell links within the course progress tab and NotificationTray features, along with related fixes.
paragonreactedxedx-coursereactjs
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