Dibyendu Majumdar
ITIL Capacity, Problem & CMDB Manager at BT
Kolkata, West Bengal, India
Summary
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Rockstar🎓
Top SchoolDibyendu Majumdar is an ITIL-certified service management professional with 16–17 years of experience and over a decade focused on Incident, Problem, Change, Capacity and Configuration Management in large enterprise environments. Currently at British Telecom in a UK-facing role, he manages capacity, availability and CMDB processes using SolarWinds, SevOne, BFG and ServiceNow, delivering actionable capacity plans, dashboards and trend-driven improvements. He has practical SAP SD/MM and ARIS BPM experience from earlier ERP and process-modelling work, and routinely participates in CAB and audit activities to align changes with availability impact. A PRINCE2 practitioner with CCNA and dual ITIL qualifications, he blends project coordination and hands-on operational troubleshooting to minimize business disruption. Outside ITSM, he contributes compiler-level work to the Ravi dialect on GitHub, demonstrating a deeper technical curiosity for low-level systems and language tooling. Now seeking the next career move, he aims to apply his mix of process rigor, reporting discipline, and technical problem-solving to strategic ITIL or project management roles.
16 years of coding experience
4 years of employment as a software developer
Bachelor's degree, Mass Communication, Bachelor's degree, Mass Communication at University of CalcuttaMaster of Business Administration (M.B.A.), Marketing, A, Master of Business Administration (M.B.A.), Marketing, A at Sikkim Manipal University - Distance Education
English, Hindi, Bengali
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (10)
lua10
compiler-design10
bytecode10
codegen10
aot9
compile9
c-programming9
compiler9
cprogramming-language5
c-language5
Programming languages (14)
Github contributions (5)
dibyendumajumdar/ravi
Jan 2015 - Jan 2023
Ravi is a dialect of Lua, featuring limited optional static typing, JIT and AOT compilers
Role in this project:
Back-end Developer & Compiler Engineer
Back-end Developer & Compiler EngineerContributions:37 releases, 9 reviews, 1004 commits in 8 years 1 month
Contributions summary:Dibyendu's commits primarily involve modifications to the Ravi programming language compiler. They are focused on the JIT and AOT compilation capabilities, focusing on features such as new bytecode implementations, and generating C code. Their contributions include improvements to the existing opcodes, and adding support for a "defer" statement.
luacompilersdialectstatic-typingjit
dibyendumajumdar/dmr_c
Jan 2017 - Oct 2019
Contributions:6 releases, 156 commits, 764 pushes in 2 years 9 months
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