Summary
Dicky Herlambang is an Application Operation Support professional with 9 years of hands-on experience maintaining core financial applications and improving operational stability at PT BFI Finance Indonesia. He bridges Level 1–2 support, RCA-driven escalation, and production database debugging—regularly writing stored procedures, SSMS jobs, and using SSMS Profiler to correct anomalous data. Comfortable across the stack, he has built internal tooling and dashboards using Next.js and React, and automates user workflows with Google Apps Script to reduce support load. A junior Android kernels and app developer in his spare time, he programs in Java/Kotlin, C/C++, Visual Basic and Bash, bringing low-level troubleshooting skills to application operations. Known for turning repeated incidents into documented temporary fixes and then enabling permanent solutions, he combines operational rigor with pragmatic development to improve user experience. Based in Jakarta, he pairs a Computer Science degree (3.70 GPA) with a knack for turning support pain points into lightweight engineering projects.
9 years of coding experience
Bachelor's degree, Computer Science, 3.70, Bachelor's degree, Computer Science, 3.70 at Universitas Mercu Buana