Diego Basantes
Senior Product Manager - Copilot Platform
Greater Seattle Area United States
Summary
🤩
Rockstar🎓
Top SchoolDiego Basantes is a Senior Product Manager driving Microsoft’s Copilot Data Platform after leading Azure Communication Services messaging strategy that enabled 60M+ monthly MFA messages and global SMS coverage across 190+ countries. He combines deep telecom and cloud product experience—spanning UC&C, SIP trunking, and cloud contact center launches in Latin America—with an MBA from USC and a STEM-oriented product lens. Known for aligning complex regulatory and compliance efforts (EU Data Boundary, 10DLC) with developer-first experiences, he excels at cross-functional delivery across engineering, legal, and go-to-market teams. Diego’s career uniquely blends hands-on technical product launches and market turnarounds with scaling platform-level services for secure, responsible AI at Microsoft.
3 years of coding experience
20 years of employment as a software developer
Certificate Business Strategies, Certificate Business Strategies at Tecnológico de MonterreyMaster of Business Administration - MBA Management Science - STEM track (Science Technology Engineering and Math), Master of Business Administration - MBA Management Science - STEM track (Science Technology Engineering and Math) at University of Southern CaliforniaBE-Electronics and Telecommunications Engineer Telecommunications, BE-Electronics and Telecommunications Engineer Telecommunications at Universidad de las Fuerzas Armadas - ESPECCNA (Cisco Certified Network Associate) Computer Systems Networking and Telecommunications, CCNA (Cisco Certified Network Associate) Computer Systems Networking and Telecommunications at Universidad San Francisco de QuitoCertificate EOB: Entrepreneurship On Line Bootcamp, Certificate EOB: Entrepreneurship On Line Bootcamp at MIT Sloan School of Management
Spanish, English
Github Skills (9)
azure10
microsoft-azure10
microsoft10
azure-communication-services9
csharp7
dotnet6
javascript6
java6
python5
Programming languages (6)
Github contributions (5)
dbasantes/azure-docs
Jul 2022 - Sep 2022
Open source documentation of Microsoft Azure
Contributions:6 pushes in 2 months
azuremicrosoft-azuremicrosoft
Azure-Samples/communication-services-AI-customer-service-sample
Sep 2023 - Nov 2023
A sample app for the customer support center running in Azure, using Azure Communication Services and Azure OpenAI for text and voice bots.
Contributions:3 PRs, 1 push, 3 branches in 1 month
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