Summary
Diego H is a seasoned systems and security engineer with 10 years of experience, currently helping premium customers resolve complex security incidents as a Technical Consulting Engineer at Cisco. He combines deep GNU/Linux sysadmin skills, packet-level troubleshooting (Wireshark/tcpdump), and virtualization expertise (Proxmox/VMware) to reproduce and remediate hard-to-find issues across email and web security products. Comfortable both leading team initiatives and mentoring L1 engineers, he also authors internal playbooks and manages lab infrastructure to accelerate diagnostics. A passionate open source advocate and lifelong learner based in Mexico City, Diego brings a pragmatic automation mindset—shell scripting and monitoring (Zabbix/Nagios)—to keep production systems resilient. Notably, his background spans public sector and research institutions, giving him a strong operational perspective on secure, auditable environments.
10 years of coding experience
2 years of employment as a software developer
San José State University
Bachelor of Science - BS, Mathematics, Bachelor of Science - BS, Mathematics at University of California, Riverside