Diego Lira is a founder and AI-focused engineering leader with 8 years of experience building production-grade AI systems that are embedded in real operations. He built and spun out a customer service AI platform serving 200k users/month with 77% autonomous resolution and an 80% satisfaction rate, evolving an internal e-commerce solution into the standalone startup Clind.ai. Comfortable bridging product, engineering and business, he has led multiple engineering teams, introduced AI-driven developer workflows (agents for code, automated code review) and created no-code tools so non-technical teams can customize agents. He also teaches and mentors on AI product management, blending practical deployment experience with strategic product education. Based in Ceará, Brazil, Diego pairs a business background (MBA) with hands-on software delivery and a knack for turning operational pain points into autonomous AI products.
8 years of coding experience
13 years of employment as a software developer
Master of Business Administration (MBA), Accounting and Finance, Master of Business Administration (MBA), Accounting and Finance at FGV - Fundação Getulio Vargas
Year abroad, Universities exchange program, Business Administration and Management, General, Year abroad, Universities exchange program, Business Administration and Management, General at The University of Manchester
Engenharia de Software, Engenharia de Software at Reforge
Bachelor of Business Administration (B.B.A.), Bachelor of Business Administration (B.B.A.) at Universidade Federal de Campina Grande
Contributions:9 commits, 8 pushes, 1 branch in 4 months
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