Summary
Diego M is a Data Center Operations Technician at AWS with a decade of hands-on experience maintaining and troubleshooting servers, networking hardware, and critical infrastructure across the Washington DC–Baltimore area. Transitioning from contractor to full-time L3 staff, he combines practical operational skills with growing expertise in secure systems design, incident response, and cloud/network security. Trained as a computer engineer and holder of a BS in Computer and Information Systems Security, he pairs technical rigor with a BA background in public health that informs his methodical, safety-conscious approach. Diego excels under pressure, turning complex incidents into documented, repeatable processes that improve uptime and resilience. He’s actively expanding into data management and security disciplines, positioning himself to bridge on-premises operations with cloud-native security practices. Colleagues rely on him for steady execution, rapid troubleshooting, and a pragmatic focus on long-term reliability.
10 years of coding experience
UMBC
Bachelor of Science - BS, Computer and Information Systems Security/Information Assurance, Bachelor of Science - BS, Computer and Information Systems Security/Information Assurance at Western Governors University
Spanish, English