Diego Serrano is a senior software engineer based in Los Angeles with 12 years of experience building mobile SDKs and web applications, most recently driving customer experience engineering at Press Ganey Forsta. He has a strong Ruby on Rails, iOS, and Android background and spent five years at InMoment delivering data-driven products that help clients capture and act on customer feedback. Diego thrives in cross-functional teams, translating product and design goals into scalable engineering solutions that improve customer satisfaction and loyalty. His career spans startups and established vendors, giving him practical experience shipping production-grade SDKs and integrations. A Computer Engineering graduate from Tecnol贸gico de Monterrey, he pairs user-centric product instincts with a focus on measurable outcomes.
12 years of coding experience
12 years of employment as a software developer
Bachelor of Science (BS) Computer Engineering, Bachelor of Science (BS) Computer Engineering at Tecnol贸gico de Monterrey
Contributions:2 reviews, 11 PRs, 25 pushes in 1 year 6 months
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Diego Serrano - Senior Software Engineer at Press Ganey Forsta